Thank you for visiting and shopping at eeaths.com. We are committed to providing you with efficient and reliable delivery services. Please read the following shipping terms carefully to understand our delivery policies and procedures.
Processing Time All orders will be processed and shipped within 1-3 business days. Order processing time does not include weekends and holidays. We will send a confirmation email and tracking information via email after processing.
Shipping Methods We offer a variety of shipping methods, and the specific options are displayed at checkout, including standard shipping, expedited shipping, and next-day delivery. The shipping method selected will affect the arrival time of your order.
Shipping Time Standard Shipping: Usually takes 5-7 business days. Next Day Delivery: Delivered within 1 business day. Please note that the delivery time is calculated from the date the order is shipped and may be delayed due to uncontrollable factors such as destination, weather, etc.
Shipping Costs Shipping costs will be automatically calculated based on your region, selected shipping method, and order weight and volume. The specific cost will be displayed at checkout.
International Shipping We currently offer international shipping services. Delivery times and costs for international orders will vary depending on the destination and customs regulations. Please note that international orders may incur import taxes, duties or other fees, all of which are the responsibility of the buyer.
Order Tracking Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to view real-time logistics information on our website or the logistics company’s website.
Failure to Deliver If the order cannot be delivered due to an incomplete or incorrect recipient address, we will contact you for address confirmation. If the package is returned, we will re-ship it after confirming the correct address, and the additional shipping costs will be borne by the customer.
Lost or Damaged Packages If your package is lost or damaged during shipping, please contact our customer support team immediately (📧 heatherdobruck@eeaths.com or 📞8607915040). We will assist you in the investigation and provide re-shipment or refund as appropriate.
Special Instructions During the holidays, there may be delays in order processing and delivery. Delivery time may be longer in certain areas, please refer to the estimated arrival time displayed at checkout. We are always committed to providing you with the best service, if you have any shipping-related questions, please feel free to contact us.
